Fowler College of Business


where we do not compromise humanization for digitalization

Digital Innovation Lab Logo

We focus on the study, adoption, and implementation of new technologies to develop human-centered approaches to digital transformation. DiLab directs inquiry toward the diffusion of technological innovations, exploring the actualization of digital transformations and the democratization of digital entrepreneurship.  

Reforming Digital Education

We study theories such as connectivism and networked learning and develop learning platforms and technologies to support innovation-based and authentic learning. Our research contributes to inclusive education and alternative models of education as the foundations of education reform.

Accelerating Digital Entrepreneurship

We study how digital entrepreneurs can systematically expand their competencies to adapt and address new challenges. We explore concepts such as digital literacy and digital entrepreneurial mindset and their roles in driving digital entrepreneurship with an emphasis on accessible support systems. 

Democratizing Digital Innovation

We study how companies develop strategies, allocate resources, and engage their employees, customers, and community in digital innovation initiatives. We study open digital innovation, research innovation culture, and its support systems, and examine the role of social computing and social technologies democratizing new product or service development across the industry.

Humanizing Digital Transformation

We focus on redefining the strategic role of IT from a human-centered perspective and its future technological ambition in different areas from design to business development. We also study the role of employees, their experiences and culture in digital transformation, its governance, and actualizing its values.

We strive to develop human-centered approaches to the design, adoption, and dissemination of digital technologies and nurture compassionate digital transformation leaders.


(since 2020)

Students Trained

Talks and Publications

Research Projects

Programs Participated

Consultant Trained

Advancing Digital Equity

DiLab is at the forefront of advancing digital equity through cutting-edge research and innovative approaches to digital technology. Our focus on digital education, entrepreneurship, innovation, and transformation is designed to create human-centered solutions that benefit everyone. We’re dedicated to cultivating compassionate leaders and inclusive technologies that promote alternative education models, expand digital entrepreneurship competencies, and democratize digital innovation for all.


Digital Innovation Research


Digital Transformation
   – The Experiential Values of Work: A Case of Digital Transformation
   – Future of Work: Emotion and Engagement in Digitized Workplaces
   – Digital Transformation Co-governance: The Role of Digital Culture
   – Pathway to Data Literacy in Public Institutions
   – The Role of Self-service Analytics Technology and its Voluntary Use in Digital Transformation
   – Role of Employees Experience and Engagement in Digital Transformation: The Case of Cybersecurity and Risk Initiative 
   – The Future of Customer Experience Management Systems 
   – From Accessibility to Inclusion: Theorization of Inclusive Digital Transformation from an Employee Experience Perspective
   – Service Failure Recovery Strategies in the Sharing Economy 

Digital Innovation
   – Advancing Digital Innovation in SMEs: Challenges and Opportunities from an Employee Engagement Perspective 
   – From User Experience to Employee Experience: A Framework for Employee Engagement Platform Design
   – Open Innovation Platform Design: A Study of User Experience
   – Open Innovation Organizational Forms
   – The Future of Open Innovation: Possibilities and Limitations
   – Self-Monitoring Technology Design and Implementation: The Case of Inpatient Safety
   – Social Platform Design: A Case of Social Travel Application
   – The Use of Smart Sensor Technologies in Architectural Design
   – The Role of Enterprise Social Networking Platforms in Fostering Innovation Productivity
   – Service Failure Recovery Strategies in the Sharing Economy 
   – Enterprise Social Network Sites and Innovation during the COVID-19 pandemic
   – Extended Reality (XR) Applications in Architectural Practice: Towards a Development Framework
   – Actor Behavior and Platform Affordances in Open Innovation Networks
   – Social Product Development: Process, Governance, and Technology 

 Digital Entrepreneurship
   – Digital Entrepreneurship: Entrepreneurial Mindset and its Drivers
   – Design a Smart Mentor Bot for Digital Entrepreneurship Education
   – Digital Intrapreneurship Experience: Phenomenological perspective
   – Entrepreneurship Education Platform Design: A Study of User Experience
   – Digital Intrapreneurship Mindset and Engagement 
   – Digital Entrepreneurship: The Role of Work Climate

Digital Education
   – The Design of Educational VR Applications for K-12: The NAF Perspective
   – The Future of Higher Education: From Connectivism to Education Value Networks
   – The Future of Inclusive Education: The Authentic Social Learning Model
   – Digital Mindfulness: From Mindset to Action
   – Self-monitoring Technology, Goal Setting, and Productivity in Educational Settings
   – Social Innovation: A Teaching Mechanism for Modern World


Last Update: September 2022
* Collaborative Projects

Abhari, K., Zarei, M., Parsons, M., & Estell, P. (accepted). Open Innovation Starts from Home: The Potential of Enterprise Social Media (ESM) in Nurturing Employee Innovation. Internet Research.

Abhari, K., Davidson, E. J., & Xiao, B. (2022). Inventing Together: The Role of Actor Goals and Platform Affordances in Open Innovation. Journal of the Association of Information Systems *

Abhari, K., & McGuckin, S. (2022). Limiting factors of open innovation organizations: A case of social product development and research agenda. Technovation, 102526.

Abhari, K., & Vaghefi, I. (2022). Screen Time and Productivity: An Extension of Goal-Setting Theory to Explain Optimum Smartphone Use. AIS Transactions on Human-Computer Interaction. *

Abhari, K., Pesavento, M., & Williams, D. (2022). Supporting participatory innovation during the COVID-19 pandemic: a comparative study of enterprise social media use. Information Technology and Peopleahead-of-print

Abhari, K., Davidson, E., & Xiao, B. (2022). Modeling Social Product Development Process, Technology, and Governance. IEEE Transactions on Engineering Management *

Mucha, T. M., Ma, S., & Abhari, K. (2022). Beyond MLOps: The Lifecycle of Machine Learning-based Solutions *

Abhari, K., Davis, D., Ness, H., Pagador, J., Parsons, M., & Brodskiy, R. (2022). Data Swagger: A Systemic Approach to Train, Motivate and Engage Data Savvy Employees

Dagoc, F., Abhari, K., Roy, V., & Nobis, E. (2022). Entrepreneurship Education Platform Design: The Relationships between Autodidactic Affordances and Experiential Learning Needs1, 17.

Roy, V., Nobis, E., Abhari, K., Dagoc, F., & Parsons, M. (2022). Open Innovation Platform Design: The Case of Social Product Development

Klase, M., Connors, O., & Abhari, K. (2022). Reflectiveness: The Missing Link between Digital Mindfulness and Mindful Use of Digital Technology

Mucha, T. M., Ma, S., & Abhari, K. (2022). Sustainability of Machine Learning-based Solutions: A Lifecycle Perspective *

Su, N., Mcguckin, S., & Abhari, K. (2022). The Limits of Open Innovation: A Literature Review and Research Agenda


Abhari, K., Ly, J., Sanavi, A., & Wright, M. (2021). ‘Employees First’: The Relationship between Employee Experience Management Systems and Customer Experience Management.

Estell, P., Davidson, E., & Abhari, K. (2021). Affording Employee Voice: How Enterprise Social Networking Sites (ESNS) Create New Pathways for Employee Expression. 2750.

Rice, R., Abhari, K., & Pesavento, M. (2021). An Authentic Social Learning Model to Improve Collaboration and Engagement in Online and Hybrid K-12 Classrooms

Abhari, K., Ostroff, C., Barcellos, B., & Williams, D. (2021). Co-Governance in Digital Transformation Initiatives: The Roles of Digital Culture and Employee Experience

Abhari, K., Ascue, N., Boer, C., Sahoo, C., & Zarei, M. (2021). Enterprise Social Network Applications: Enhancing and Driving Innovation Culture and Productivity Through Digital Technologies

Sosa, L., Abhari, K., Pesavento, M., Koobchehr, F., Xiao, B., Kohsuwan, P., & Olivares, F. (2021). Service Failure Recovery in the Sharing Economy: A Case Study of Airbnb


Abhari, K., Ascue, N., Boer, C., Sahoo, C., & Zarei, M. (2020). Enterprise Social Networks and Innovation Productivity : The Role of Innovation Culture. AMCIS

Abhari, K., Vomero, A., & Davidson, E. J. (2020). Psychology of Business Intelligence Tools: Needs-Affordances-Features Perspective

Abhari, K., Koobchehr, F., Huxford, C., Olivares, F., Kohsuwan, P., & Sosa, L. (2020). Redefining Education in the Digital Economy : The Role of Social Innovation- based Learning in Information Systems Education. AMCIS 2020 Proceedings, 1–10.

Young, R., Wahlberg, L., Davis, E., & Abhari, K. (2020). Towards a Theory of Digital Entrepreneurship Mindset : The Role of Digital Learning Aptitude and Digital Literacy. 1–10.


Abhari, K., Davidson, E. J., & Xiao, B. (2019). Collaborative innovation in the sharing economy: Profiling social product development actors through classification modeling. Internet Research29(5), 1014–1039.

Abhari, K., Davidson, E., & Xiao, B. S. (2019). “Experience First”: Investigating Co-creation Experience in Social Product Development Networks. AIS Transactions on Human-Computer Interaction11(1), 1–32.

Abhari, M., & Abhari, K. (2019). Design with Perfect Sense: The Adoption of Smart Sensor Technologies in Architectural Practice

Kelly, J., Jennex, M., Abhari, K., Durcikova, A., & Frost, E. (2019). Data in the Wild: A KM Approach to doing a Census Without Asking Anyone and the Issue of Privacy.

Abhari, K., Davidson, E., & Xiao, B. (2018). A risk worth taking? The effects of risk and prior experience on co-innovation participation. Internet Research28(3).

Abhari, K., Davidson, E. J., & Xiao, B. (2018). Classifying Motivations in Social Product Development Networks: A Discriminant Analysis of Actor Profiles

Abhari, K., Haron, M. S., & Saad, N. M. (2018). In Search of Customer Experience Management in the Service Industry: The Importance of Experiential Interfaces. ICEMAB 2018..

Abhari, K. (2017). A Connectivist Approach to Meeting the Needs of Diverse Learners: The Role of Social Technologies. Teaching, Colleges & Community Worldwide Conference

Abhari, K., Davidson, E. J., & Xiao, B. (2017). Co-innovation Experience in Social Product Development Networks: Construct Development and Measurement Validation

Smidt, H., Thornton, M., & Abhari, K. (2017). The Future of Social Learning: A Novel Approach to Connectivism. The 50th Hawaii International Conference on System Sciences

Abhari, K., Davidson, E. J., & Xiao, B. (2017). Perceived Individual Risk of Co-innovation in Collaborative Innovation Networks. 873–882.

Presentations & Talks

Seitola, T. A., & Abhari, K. (2022). Digital Entrepreneurial Mindset: How to Nurture the Next Generation of Digital Entrepreneurs. AMCIS.

Quiba, R. C., Rubin, D., Tan, J. M., & Abhari, K. (2022). Experiential Approach to Social Platform Design: A Case of Social Travel Application. AMCIS.

Klair, J., & Abhari, K. (2022). Organizational Mindfulness in the Digital Economy and Its Impact on Productivity. AMCIS.

Carroll, C., Bernal, J., Bhullar, A., & Abhari, K. (2022). The Future of Employee Experience Management (EXM) Platforms. AMCIS.

Andrade, L., Tran, V., & Abhari, K. (2021). Digital Innovation Potency in SMEs: A Study of Barriers to Employee Participation in Digital Innovation. ICIS.

Klase, M., Connors, O., & Abhari, K. (2021). Reflectiveness in Digital Environments: The Missing Link between Digital Mindfulness and Productivity. ICIS.

Roy, V., Nobis, E., Abhari, K., & Dagoc, F. (2021). Open Innovation Platform Design: From User Experience to User Interface Design. AMCIS 2021.

Dagoc, F., Abhari, K., Roy, V., & Nobis, E. (2021). How to Design Entrepreneurship Education Platforms: A User Experience Study. AMCIS 2021.

Su, N., & Abhari, K. (2021). The Limits of Open Innovation: A Case Study of a Social Product Development Platform. AMCIS 2021.

Sandoval., I. O., & Abhari., K. (2021). Profiling Digital Entrepreneurs. AMCIS 2021.

Klase, M., & Connors, O., & Abhari., K. (2021). Digital Mindfulness: The Role of Reflection. AMCIS 2021.

Koobchehr, F., Olivares, F., Abhari, K., Pesavento, M., & Sosa L. (2020). Use Smart, Not Less: Toward a Theory of Self-Monitoring in the Digital Age. ICIS 2020.

Abhari, K. & Bekeris, Z. (2020). Employee Experience Management during Digital Transformation: How to Measure the Experiential Values of Digital Transformation. ICIS 2020.

Abhari, K., Pesavento, M., Williams, D., & Bram, A. (2020). Adapt or Perish: Enterprise Social Networks and Innovation during Covid-19 Pandemic. ICIS 2020.

Pagador, J., Huynh, N., Davis, D., & Abhari, K. (2020). Data Swagger: Cultivating Data Literacy to Drive Digital Transformation. ICIS 2020.

Cabrera, C., Cardenas, M., Hardrick, L. L., & Abhari, K. (2020). Self-service Analytics Adoption: A Sociocultural Framework. ICIS 2020.

Adzgauskaite, M., & Abhari, K. (2020). Virtual Reality Applications and Experiential Learning Needs : The Needs-Affordances- Features Perspective. AMCIS 2020.

Abhari, K., & Solomon, Z. (2020). Reciprocal Relationship between Employee Experience Management and Digital Transformation. In AMCIS 2020.

Ostroff, C., Barcellos, B., & Abhari, K. (2020). Digital Culture , neither Strategy nor Technology , Drives Digital Transformation. AMCIS 2020.

Abhari, K. (2020). Digital Transformation and Experiential Values of Work. Interdisciplinary Conference on Advances in Communication and Information Sciences. HICSS 2020. Honolulu. 

Abhari, K. (2020). Authentic Social Learning in Time of Crisis. San Diego State University, San Diego.

Abhari, K., (2020). Panel: Digital Entrepreneurship. California Entrepreneurship Education Conference.Use Smart, Not Less: Toward a Theory of Self-Monitoring in the Digital Age. ICIS 2020.

Ostroff, C., Barcellos, B., & Abhari, K. (2020). Digital Culture , neither Strategy nor Technology , Drives Digital Transformation. AMCIS 2020.

Abhari, K., & Solomon, Z. (2020). Reciprocal Relationship between Employee Experience Management and Digital Transformation. AMCIS 2020.

Abhari, K., Sue, S. & Furutani, D. (2020). Symposium: Secrets to Priming Entrepreneurship Platforms for Deep Learning & AI Research. The 52nd Hawaii International Conferences on System Sciences, Maui.


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Faculty Members

Kaveh Abhari, Ph.D. | Digital Transformation

Maryam Abhari, D.Arch | Design Innovation

Xialu Liu , Ph.D. | Innovation analytics

Carlos D. Paternina-Arboleda, Ph.D., | Supply-Chain Innovation

Paula Peter, Ph.D. | Product Innovation

Morteza Safaei Pour, Ph.D. |  Cyber-Security & IoT Innovation

Hossein Shirazi, Ph.D. |  Cyber-Security Innovation

Current Student Members

Kelsey Azmitia | Coordinator

Aziz Bhullar | Information Systems (2023) | Researcher 
Melarie Cardenas | Master of Cybersecurity Management (2023) | Researcher 
Olivia Connors | Psychology (2021) | Researcher 
Dylan Fitzpatrick | Finance (2024) | Consultant  
Nhat Huynh | Information Systems (2024) | Researcher
Melissa Klase | Psychology (2022) | Researcher
Jennifer Le | Psychology (Graduate Students) | Researcher and Project Lead
Devika Prasanth | Business Administration (2024) | Researcher
Ricardo Salinas | Psychology (Graduate Student) | Researcher and Project Lead
Najma Sufi | | Information Systems (2023) | Researcher
Quynh Tran | Psychology (2023) | Researcher
Iraisa Van Vlasselaer | Psychology, Communication, Art (2025) | Researcher

Former Members and Alumni

Animesh Srivastava | Computer Science (2022) | ResearcherShukri Mohamed | Interior Architecture (2023) | Researcher 

Tyrelle Adams | Economics & Information Systems (2020)
John-Patrick Akinyemi | PhD Student | Student Mentor | Project Owner 
Andrew Anderson | Master of Communication (2021)
Lily Andrade | Information Systems and Marketing (2021)
Nathan Ascue | Information Systems and Marketing (2020)
Bailey Barcellos | Information Systems (2020)
Nohea Behler | Psychology (2021)
Zigurds Bekeris | Information Systems (2021)
Johanna Bernal | Information Systems (2022)
Aliya Bram | Communication (2021)
Robert Brodskiy | Information Systems (2022)
Cooper Boer | Information Systems (2020)
Keith Buchanan |Business Administration and Management (2022)
Casiano Cabrera | Psychology (2022)
Maxwell Cain | Psychology (2023) | Researcher 
Lance Cameron | Master of Cybersecurity Management (2021)
Jeffrey Cardinez | Psychology (2021)
Carson Carroll | Information Systems (2022)
Sophie Chance | Information Systems and Engineering (2021)
Jordan Chen | Information Systems (2022)
Kadeem Coad | Information Systems (2022)
Estefania Cobos | Psychology (2021)
Lillian Chung | Information Systems (2019)
Francezca Dago | Information Systems (2021)
Brenda Damasceno | Information Systems (2022)
Darshan Davis | Information Systems (2023)
Elaina Davis | Information Systems (2020)
Madison Drinkwine | Master of Cybersecurity Management (2022)
Amara Duru | Psychology  (2022) 
Tim Do | Psychology (2021)
Armand Flores | Information Systems (2022) 
Logan Foreman | Computer Science (2023) | Researcher
Celeen Gharibian (Graduate Students) | Researcher and Project Lead
Guillermo Gonzalez | Psychology (2021)
Francisco Gutierrez | Information Systems (2023) | Consultant
Lawson Hardrick III | Psychology (2021)
Gabriela Hernandez | Psychology (2022) 
Nelson Huynh | Management (2021)
Cyrus Huxford | Business & Information Systems (2020)
Brandon Goodwin | Information Systems (2020)
Joey Kettle | Information Systems (2023) | Researcher
Jordan Klair | Psychology (2022)
Melissa Klase | Psychology (2022) 
Farzan Khoobchehr | Information Systems (2020)
Pocky Kohsuwan | Information Systems (2020)
Jennifer Ly | Marketing (2022)
Priya Magiya | Computer Science (2021)
Summer McGuckin | Marketing (2023)
Ajinkya Mehta | Information Systems (2020)
Shukri Mohamed | Interior Architecture (2023) | Researcher
Harris Ness | Information Systems (2022)
Elijah Nobis | Information Systems (2022)
Brandon Nordengreen | Information Systems (2020)
Fernando Olivares | Information Systems (2020)
Ivan D Ortiz S | Marketing (2021)
Sergio Ortiz | Information Systems (2020)
Chloe Ostroff | Information Systems (2020)
Ryan Christian Quiba | Information Systems (2022)
Janmae Pagador | Information Systems and Political Science (2021)
Jeremy Parson | Marketing (2021)
Mikay Parsons | Master of Communication (2022) 
Pooja Pawar | Master of Computer Science (2021)
Michael Pesavento | Project Owner | Master of Communication (2021)
Alexandre Pouzikov | Information Systems (2021)
Rani Reambonanza | Business Administration (2022) | Researcher
Cherilyn Rodriguez | Interior Architecture (2022) | Researcher
Mariana Ronzon | Psychology (2022)
Vanessa Roy | Information Systems (2022)
Dylan Rubin | Information Systems (2022)
Christopher Sahoo | Information Systems (2020)
Arsham Sanavi | Information Systems and Marketing (2021)
Timothy Seitola | MBA (2022) | Project Owner
Augusto Silva | Psychology (2022)
Zac Solomon | Information Systems (2020)
Lusis Sosa | Information Systems (2020) and Master of Information Systems (2023)
Elizabeth Springer | Psychology (2021) 
Animesh Srivastava | Computer Science (2022) | Researcher
Nan Su | Information Systems (2021)
Ali Szady | Information Systems (2020)
Jillian Micah Tan | Information Systems (2022)
Tehauaroga Tehiva | Psychology (2021)
Bree Thompson | Information Systems (2020)
Vincent Tran | Information Systems (2022) 
Emma Tsztoo | Psychology and Cellular and Molecular Biology (2021) 
Krista Uvero | Information Systems (2020)
Alessandro Vomero | Master of Information Systems (2019)
Luke Wahlberg | Information Systems (2020)
Marina Wright | Information Systems (2021)
Claire Wu | Accounting and Information Systems (2021)
Ryan Young | Information Systems (2020)
Brooke Zaferis | Information Systems (2020)
Emily Zakkak | Computer Science (2024) | Researcher
Mahsa Zarei | Information Systems (2020) and Master of Information Systems (2022)

Big Data Hackathon 2022

In this year’s Big Data hackathon, DiLab members, Griffin You, Dylan Fitzpatrick, Nhat Huynh, and their team members Jaxon Hill and Duong Lu, took home first place as the “Best Overall Project”! Their project presented their solution Cenos AI, a cloud-based...

Congratulations to the DiLab Members who Presented at the Student Research Symposium!

We are all extremely proud of all of our DiLab members who presented recently at the Student Research Symposium (SRS) event and want to congratulate those four who received awards! Below are the research  projects that were presented at SRS: Digital...

DiLab members present research papers at Hawaii International Conference System Sciences’

DiLab members have recently presented four research papers at the Hawaii International Conference on System Sciences 2022. The papers include:  ~ Open Innovation Platform Design: The Case of Social Product Development by Vanessa Roy, Elijah Nobis, Kaveh Abhari,...

“The Experiential Values of Work”- Employee Engagement being Maintained in the Workplace

Working on “The Experiential Values of Work: A Case of Digital Transformation,” Amara, Mariana and Manahil aim to add more clarity to the factors that impact an employee’s experience during digital transformation initiatives, specifically in public institutions. Their...

“Social Travel Platform”- The Social Travel Application, Tramigo

One of our UI/UX research teams is studying the design of ‘Social Travel Platforms’. They began their work by studying a new and promising social travel application, Tramigo, a San Diego based startup. Tramigo’s goal is to extend genuine connections amongst travelers...

Advancing Digital Innovation in SME’s: Challenges and Opportunities from Employees

Focusing on the limitations and challenges of advancing digital innovation in small-medium enterprises (SMEs), Liliann Andrade and Vincent Tran conduct a systematic literature review centered around the key dynamics and determinants of digital intrapreneurship from...

Operational Employees: The Leader of the Digital Transformation

Employees are neither costs nor assets but change agents in digital transformation. Emma Tsztoo works on a project that examines the role of operational employees in the implementation and governance of digital transformation. Emma is in her 4th-year undergraduate...

Cybersecurity and Risk Initiative in Big Accounting Firms: An Experiential Perspective

Human Error is still the No. 1 cause of data breaches.  Tackling this challenge, Claire strives to offer a new framework and set of guidelines for companies’ cybersecurity and risk initiatives. Her current research is grounded in employees’ cognitive, social,...

The Future of Entrepreneurship Education Platforms Involving User-Centric Design

With an increasing demand for entrepreneurship education platforms (EEP), Francezca Dagoc, Vanessa Roy, Elijah Nobis, and Kaveh Abhari offer a UX design framework and a set of guidelines for an entrepreneurship education platform. Their research highlights the...

Operationalizing Digital Mindfulness by Expanding IT Mindfulness Concepts

As digital technology arises as an essential part of modern-day life, it is critical that users maximize the value of digital technology while avoiding negative consequences. Melissa Klase, Oliver Connors, and Kaveh Abhari emphasize digital mindfulness...

Digital Mindfulness Arises in Modern-Day Life

As digital technology arises as an essential part of modern-day life, it is critical that users maximize the value of digital technology while avoiding negative consequences. Melissa Klase, Oliver Connors, and Kaveh Abhari emphasize digital mindfulness while proposing...

Digital Entrepreneurs’ Personality Traits

Learn about Ivan Demetrio Ortiz Sandoval's work-in-progress on Digital Entrepreneurs' personality traits.  This study identified four key groups of digital entrepreneurs with different personality traits: visioners, inventors, builders, and networkers. ...

Best Paper Nominee: “Employees First”

‘Employees First’: The Relationship between Employee Experience Management Systems and Customer Experience Management One of our papers at #AMCIS 2021; Best Paper nominee, Top 25% AMCIS Paper; thanks to Arsham Sanavi, Jennifer Ly, and Marina...

Toward a Theory of Digital Mindfulness

We're happy to share that our paper, 'Toward a Theory of Digital Mindfulness: A Case of Smartphone-based Self-monitoring,' has received the best paper award from HCI International 2021.  Congratulations and thanks to our current and former members, Melissa...

Best Paper Award from HCI International 2021

We're happy to share that our paper, 'Toward a Theory of Digital Mindfulness: A Case of Smartphone-based Self-monitoring,' has received the Best Paper Award of the 8th International Conference on HCI in Business, Government and Organizations, HCI International....

San Diego State University’s Digital Innovation Lab to Launch UI/UX Services for Local Startups

Do you know 75% of a user initial imprecision of an online business  is based on user interface design? or 70% of digital platforms fail due to a bad user experience?As of September 1st, 2021, Digital Innovation Lab at San Diego State University is proud to offer...

Improving Student Engagement, Experience, and Learning Abilities During and After the Pandemic

Exploring Connectivist Teaching models in K-12, Nohea Behler has set out to investigate the challenges that Hawaiʻi’s middle school teachers have faced over the past year during the COVID-19 pandemic and how they have navigated these challenges using digital...

How Digital Mindfulness Can Lead to More Efficient and Intelligent Uses of Technology

Focusing on how reflections authorize a more intelligent use of technology, the Digital Mindfulness team explores the various ways digital mindfulness can reach digital technology’s full potential. The team expands on IT mindfulness theory by blending that with the...

The Importance of 21 UI/UX Elements that Facilitate Key Open Innovation Activities

Open innovation (OI) platforms allow innovation seekers to harvest the creative capacity of the crowd and develop their new product and service concepts. Yet, these platforms typically fall short in offering a robust user experience. Our UI/UX research team is...

The Advancement of Entrepreneurship Education Platforms Design and Self-Regulated eLearning

  Focusing on Design Entrepreneurship Education Platforms (EEP), one of our UI/UX teams, led by Francezca Dagoc investigates user experience on EEP to offer a new UX design framework for these platforms. The project has assessed the relationships between crucial...

Member Spotlight

Nikita Velji

Nikita Velji

Nikita Velji is on a mission to rediscover the process of Digital Transformation and how it unfolds from an employee’s perspective. Her main focus is to understand how to drive digital transformation within the organization without disrupting culture and discouraging...

Timothy Seitola

Timothy Seitola

Researching Digital Entrepreneurial, Timothy Seitola focuses on identifying the underlying characteristics that shape an entrepreneurial mindset in a digital context. Timothy interviews founders and works on developing an instrument for companies and institutions to...

Jordan Chen

Jordan Chen

Using advanced text-mining techniques, Jordan Chen is gathering large amounts of data from TrustPilot and similar platforms to understand user experience and user experience management on the sharing economy platforms like Airbnb and Uber. Jordan is...

Jordan Klair

Jordan Klair

Jordan Klair has been focusing on how digital mindfulness practices can affect work practices and digital transformation at an organizational level. Her goal is to contribute to the understanding and measuring of digital mindfulness at the team and organizational...


Working with local businesses and incubators to foster a culture of human-centered digital technologies


Kaveh Abhari, Ph.D. | Faculty Director

Office: SSE3200 | email: | Phone: 619 594-0746

Kelsey Azmitia | Lab Coordinator

Office: SSE3200 | email: